Contact Us
Ask us a question
If you have not been able to find the information you need on our site - or if you need clarification on something - please email your query to us and we will look into it for you.
Please do not include any account details or additional personal information. We cannot act on any instructions or respond to any enquiry directly relating to an account you may hold with us.
General enquiries
Call our Portugal based Investor Services team on (+351) 286 456 500 with any questions you have. Our lines are open Monday to Friday, 9.00am to 5.30pm. If you are an existing client, please have your account details to hand.
Telephone calls are recorded to ensure compliance with our legal and regulatory obligations and internal policies. Fax: 08 286 456 500
If you are dissatisfied with any aspect of our service, then you may complain to us by post or telephone.
Keeping in touch with our clients
If you are an existing client, it is important that you provide us with any changes to your personal details so that we can keep in contact with you. This includes your;
- Post address
- Email address
- Telephone numbers
Failure to keep us up to date could result in us not being able to carry out your instructions and manage your account in the most effective way. Please call our Investor Services team with any changes to your details.